Free Shipping Policy

At The New Custom, we offer free shipping in two ways:

1. Free Shipping for Minimum Order Value

When you reach the minimum purchase amount, you automatically get free shipping at checkout!

2. Free Shipping via Coupon

Keep an eye out for our promotions! We send out free shipping coupons via email and share them on our social media channels.

How does shipping work?

When you qualify for free shipping (either through a minimum order value or a coupon), we automatically ship your order using the most economical shipping option available . This allows us to offer you the benefit of free shipping while keeping our costs under control.

Important to know:

Free shipping is always sent via the cheapest available option.
It is not possible to choose the shipping method when shipping is free.
If you prefer a specific shipping method (such as express delivery), free shipping will not apply, and you can choose your preferred option at checkout by paying the corresponding amount.
Delivery time varies depending on the region and the shipping method selected automatically.
Free shipping coupons cannot be combined with other promotions, unless otherwise indicated.